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Get 10% Off on Your First Cleaning
Frequently Asked Questions
Got a question? Check out our FAQs below. If you need additional help, don’t hesitate to contact us.
What parts of Maryland, Virginia, and DC do you serve?
Which service do you recommend for new clients?
How can I book a service?
How to determine if your home is “Slightly Dirty, Pretty Dirty or Very Dirty.”
Am I charged upon booking?
Are you bonded and insured?
Do you clean any outside surfaces of the home?
Who's responsible for the supplies?
How much are the cancelation and lockout fees?
Do you offer deep cleaning?
Is tipping normal? If so, how much?
How does security/entry work?
Will the same cleaner come every time?
Do you use organic products?
What if something breaks?
What is the cancellation policy and lockout fee?
Can I ask the cleaner to let other contractors or handyman in the home while we out of the home?
Do I have to be there when the cleaners arrive?
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Your clean house is our business.
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